💬
Citizen Feedback
Module — Citizen satisfaction index, service ratings & village development survey platform
3,260
Total Feedback Received
4.3 / 5
Overall Satisfaction
89%
Response Rate
1.8 days
Avg. Response Time
+0.3
Satisfaction Change (QoQ)
62%
Handled by AI Helpdesk
Satisfaction by Service Area
Recent Feedback
★★★★★ Trade Licence Renewal
"Quick and easy online process"
★★★ Drinking Water Supply
Ward 5 — irregular supply timing
★★★★★ Health Camp
"Well organised, doctors were helpful"
★★ Road Repair Delay
Ward 1 — pothole complaint reopened
Citizen Survey — Village Development Priorities
| Priority Area | Votes | Share |
|---|---|---|
| Road Connectivity | 1,240 | 38% |
| Drinking Water Supply | 980 | 30% |
| Drainage & Sanitation | 620 | 19% |
| Street Lighting | 420 | 13% |
